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The Capcom Group believes that in order to achieve sustainable growth and realize our principle of being a creator of entertainment culture that stimulates your senses, it is essential that we invest in human resources to create the world’s highest quality content and expand our user base around the world. For that reason, we have positioned human capital initiatives as our most important sustainability issue and are promoting human resource investment strategies accordingly.

(*Edited from Integrated Report 2024)

Providing a Pleasant Workplace

Promoting work-life balance

Creating entertainment culture requires that creators themselves make time for play.

At Capcom, we have established Paid Leave Promotion Days and encourage employees to take extended leave to refresh and look for new sources of inspiration during the year-end/New Year’s holidays as well as during the series of holidays in May. As part of our efforts to support childcare and nursing care, we encourage employees to take childcare and nursing care leave, opened Capcom Juku as an on-site daycare facility, and enhanced our childcare and nursing care support system with teleworking options to help our employees achieve a work-life balance, establishing a stable work environment for creators. Capcom Juku, which primarily provides care for infants and young children, is conveniently located near our offices, helping employees balance work and childcare.

Supporting employees’ health management

The employee cafeteria serves healthy meals for breakfast, lunch, and supper, and sells bento boxes at the building next to the head office. There is also a massage room staffed by nationally-certified massage therapists at both the Tokyo and Osaka locations to support our employees in managing their health.

Understanding employees’ needs

In order for management to gain an understanding of the needs of employees directly from the source, we are enhancing engagement by creating more opportunities for direct dialogue between management and employees through information sessions and other channels for exchanging ideas. A total of 14 management briefings and other events for employees were held in the fiscal year ended March 31, 2024, with more than 870 employees participating.

Fulfilling employee potential in a cutting-edge Environment

One of the most important parts of motivating developers working in a creative field such as games is providing access to an environment that allows them to bring their ideas to life. Capcom maintains a cutting-edge development environment that includes 3D scanners, a motion capture studio, a dynamic sound mixing stage, and a Foley stage. In this way, we support our creators in fulfilling their vision. In March 2023, we established and launched operations at our new Creative Studio in Osaka City, equipped with one of the largest motion capture studios in Japan.

Capcom Juku

Providing an environment for vibrant childcare combining day care and education

Given the desire to quickly improve the issue of long day care waiting lists accompanying a lack of preschools, Capcom’s top management set its sights on the future, desiring to provide an environment in which employees can raise their children with peace of mind while remaining employed over the long term. We operate Capcom Juku aiming to add individual education and growth to standard day care for children.

In addition to providing childcare for 1- to 2-year-olds before they start school, Capcom Juku hosts various events for employees’ elementary and junior high school-aged children during long holidays like summer vacation. These events include programming classes, game development workshops, and parent-child lunches. The facility goes beyond caring for infants and preschool children and accept a wide range of youth, including after-school kindergarten and elementary school students. This helps employees avoid the stress of not being able to find open facilities for their children. Furthermore, by offering personal educational support in the form of a place for learning English, eurhythmics, art and design, and other subjects, Capcom Juku joins its efforts with employees and fosters the growth of children. Currently, as of March 31, 2024, the school takes care of 23 children a month and has provided temporary services for 338 people in aggregate.

In the future, we will create a learning atmosphere at Capcom Juku that stimulates and broadens children’s curiosity, while also striving for an environment where parents can work with peace of mind so that both they and their families can lead fulfilling lives.

Promotion of Diversity

Initiatives aimed at promoting the improvement of the work environment for women and proactively utilizing foreign nationals

Capcom is currently engaged in initiatives aimed at improving the work environment for women and proactively hiring foreign nationals.

In terms of providing an environment that facilitates women, we introduced systems enabling women to take a leave of absence before and after giving birth, childcare leave and shortened working hours, and promote their use throughout the Company. In fiscal 2023, 76.9% of eligible employees took childcare leave. The ratio was 66.7% among men and 114.3%* among women (fiscal 2022: 52.5%, consisting of 45.5% among men and 85.7%* among women). The ratio of those returning to work afterwards is also high: 100% returned in fiscal 2023 (100% also returned in fiscal 2022). As a result, despite it being said that Japan’s gaming industry is generally dominated by men, women account for roughly 21.2% of Capcom’s workforce, and 33 (12%) of Capcom’s managers are women. In accordance with the execution of the Act on Advancement of Measures to Support Raising Next-Generation Children and the Act on Promotion of Women’s Participation and Advancement in the Workplace, in April 2024 we formulated the General Employer Action Plan with two key goals to achieve by the end of the fiscal 2028: (1) raising the paternity leave rate to 85% or higher (up from 66.7% as of March 31, 2024) and (2) reducing the gender pay gap among full-time employees, aiming for a ratio of at least 88% (83.8% as of March 31, 2024, calculated by dividing the average salary of female employees by that of male employees).

* These figures include the number of employees who took childcare leave across fiscal years.

Number of Female Managers and Ratio of Female Employees (Capcom Co., Ltd.)

  • Number of Female Managers and Ratio of Female Employees

    * Effective from fiscal 2023, Capcom has changed its method of aggregating management positions in accordance with relevant laws and regulations.

Further, regarding the proactive utilization of its foreign national employees, we are focusing on active recruitment, career advancement support, promoting foreign nationals to management positions, and offering Japanese language education programs. To create a more comfortable working environment for foreign employees, we provide support in securing housing when relocating to Japan, offer special leave for temporary visits to their home countries, and hold opinion exchange meetings between foreign employees and management to better understand their needs. We currently employ 216 foreign nationals (representing 6.8% of our employees). Going forward, we will continue to develop systems that enhance motivation and promote diversity.

Number and Ratio of Foreign Employees (Capcom Co., Ltd.)

  • Number and Ratio of Foreign Employees

Improving employee engagement

As of March 31, 2024
Fiscal year
(ending in March)
2020 2021 2022 2023 2024 Target
Engagement (Non-consolidated) (t-score) (Note 1)
Work engagement 51.5 52.6 51.8 54.4 54.1 55.0
Employee engagement 51.8 52.1 55.0
Turnover (Non-consolidated)
(Note 2)
4.3% 3.9% 5.4% 3.5% 2.9%
Of which was for personal reasons 4.0% 3.6% 4.7% 3.2% 2.5% about
3.0%
    • *1. Engagement represents our t-score in the results of an engagement survey conducted by an external vendor of our employees (excluding short-time workers not covered by social insurance). For details see the Securities Report (Japanise only).
    • *2. Turnover is the ratio of the number of employees who left during the period (excluding employees who joined and left during the same period) to the total number of employees at the beginning of the period. Only full-time employees are included in the calculation.

The Capcom Group is committed to preventing employee turnover and improving employee engagement by creating a comfortable work environment. Specific measures for this include ongoing improvement and expansion of the working environment and facilities, an internal commendation system to recognize contributions to the company, enhancement of anti-harassment training and establishment of a globally accessible hotline, provision of recreational facilities for employees, and continuous expansion of other benefit programs.

As a result of these efforts, the scores for work engagement, a measure of initiative and positive feelings toward work, and employee engagement, which is an indicator of loyalty to the company, were as provided below.

I come up with original ideas on the job. 88.3%
(down 0.4 pts from the previous year)
When necessary for work, I go above and beyond my role. 76.4%
(up 0.4 pts from the previous year)
I experience joy in my current work. 69.6%
(down 1.3 pts from the previous year)
I feel a sense of familiarity and loyalty to my current company. 78.1%
(up 0.6 pts from the previous year)
I am very glad that I am able to work for my current company. 86.2%
(up 0.6 pts from the previous year)
Working for my current company has been a positive experience. 85.4%
(down 0.8 pts from the previous year)

Turnover has declined compared to the previous year, with the percentage of employees resigning for personal reasons now at 2.5%, achieving our target of approximately 3.0%. We attribute this improvement to the revised compensation system and our efforts to foster a comfortable working environment. Going forward, we will continue enhancing the workplace to retain top talent.

Capcom Voices

Taiga Sei

Creating Natural Phenomena in Games with CG:
Enhancing Quality through Creativity and Ideas

Taiga Sei

VFX Section
Development Department III
Consumer Games Development Division II

I’ve been familiar with Capcom games since I was old enough to understand them, and I’ve always been fascinated by the ability to move the characters exactly as I want. After joining the company, I realized that these highly polished gaming experiences come from a spirit of inquiry and ingenuity combined with meticulous work and enthusiasm focused on improving quality through wisdom and resourcefulness in the face of limitations—not from half-hearted efforts that just somehow end up producing something good. This has given me a renewed appreciation for the strength of our solid creative foundation.

In the VFX Section, I am responsible for visual effects that use CG to create natural phenomena in games. After working on various effects designs and productions for our major game series, I now supervise all effects designs as the team leader. I focus on enhancing the game’s feel, as the level of polish can be improved through creativity and ideas.

At home, I am a father of two, and during the one-month parental leave I took for each of their births, I was able to provide childcare support. I’m still actively involved in school events using the hourly leave system. I also utilize the childcare service at Capcom Juku, where I can watch my children grow up close and in turn be energized by them. Moving forward, I want to continue striving to create enjoyable experiences through games.

Hiroko Ihara

Facial Animations Enhance Appeal with
More Natural Expressions

Hiroko Ihara

Advanced Game Development Section,
Game Development Department 1,
Consumer Games Development Division 1

After joining the company, I was impressed by Capcom’s high level of development capabilities, particularly the smooth multi-platform development enabled by Capcom’s proprietary game engine. The appeal of Capcom’s game development lies in the opportunity to work alongside talented individuals in an environment where we can transcend our roles and take initiative while respecting one another, resulting in creations that surpass our imaginations. The experience of solving and completing challenges that seem impossible alongside my colleagues is irreplaceable.

I oversee facial animation production, focusing on making characters more engaging with natural expressions by leveraging advanced development environments and technology. When I see the photo-realistic characters we’ve meticulously crafted resonating with players and being shared on social media, it brings me immense satisfaction.

In recent years, team morale has improved due to the increase in annual salaries. As a developer, it brings me great joy to see that the digital sales of our past works continue to be appreciated by people of all ages and from all over the world.

When I transitioned to shorter working hours after my parental leave, I worried that I wouldn’t be able to advance my career. However, thanks to our efficient workflow, I’ve been able to achieve results even within my limited time. To stay connected when I’m not in the office, I check daily on any issues regarding my team members’ progress, and we come up with solutions together. By managing operations efficiently, I’ve also been able to experience personal growth.

Carson Hage

Bridging Programming and Art to Create a Vivid World

Carson Hage

Advanced Game Development Section,
Game Development Department 1,
Consumer Games Development Division 1

Growing up playing their games, I always believed that the developers at Capcom put a special focus on creating truly entertaining experiences and that remains true today. Now that I work here, I’m proud to be one of them.

After joining, I gained experience on several major titles as a rendering programmer. Now I belong to a team specializing in graphics and rendering technology to ensure the best visual quality for our games. Every day I interface with core systems to draw out stunning graphics in our games to bring them to life. Our creators come from diverse multicultural backgrounds and have a wide variety of skillsets, meaning effective communication can be a challenge that requires using a variety of methods to maintain the same shared vision; but I believe it is this diversity that allows us to keep a wide range of perspectives and constantly generate new ideas that make our games the best they can be.

In my off time, I enjoy watching livestreams of the games I worked on. Seeing people’s excited reactions to portions of the game I put effort into gives me a great sense of accomplishment in providing a special gaming experience. We’re giving our all to game development every day, so I hope that all of you look forward to what Capcom has in store next!

Miki Shinzato

Transformative Era in Game Sales Models:
Staying Attuned to the Future

Miki Shinzato

Manager
Financial Management Team, Finance & Accounting Department
Finance, Accounting & PR/IR Divisions

After working in the General Affairs and Corporate Planning departments, I am now the manager of a team in the Finance & Accounting Department responsible for cash management and client management. Cash management plays a crucial role in managing the company’s assets, which can be nerve-wracking. However, I always keep in mind the steady and careful approach I’ve developed through my work experience. I also strive to stay alert and responsive to future developments amid globalization and digital transformation, embracing a process of trial and error. Additionally, in my managerial role, I focus on delegating responsibilities and strive to support my team members so they can leverage their individual strengths. I also try to communicate in a way that allows me to identify small issues and concerns during our daily conversations.

The company briefings held in recent years provide a valuable opportunity to hear directly from management about the company’s performance and medium- to long-term strategies, as well as to ask questions. I believe this sense of unity between management and employees as they aim to grow together boosts motivation among the younger generation of workers.

After taking parental leave, I faced challenges finding an opening for my child in a nursery school when I returned to work. However, I made a smooth transition back by using Capcom Juku for a while. I use the bicycle parking lot for my commute, and on holidays, I enjoy the company’s recreational facilities with my family. I truly appreciate being able to work with peace of mind under a benefits system that meets the needs of employees.

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